EMR, Workforce & Pharmacy Integrations

#CareTogether

Staff. Patients. Residents. Family.
Always In Sync.

Serenity connects to the EMR, clinical, and workforce systems you already run. And works across senior living, hospice, home health, home care, and LTC pharmacy.

Once it’s connected, staff, resident, and patient information stays synced automatically. Everywhere.

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Your systems should stay current.
Without your team keeping them there.

Your Data Syncs

Information already in your system of record flows into Serenity automatically. No duplicate entry. No extra work. No worries.

Works at Any Scale

One connected system or five, across senior living, hospice, home health, home care, and pharmacy, everything stays consistent.

It Stays Current

When something changes in your system of record, Serenity updates automatically. Nothing to double-check.

It Gets Put To Work

Serenity turns that information into better communication and more connected experiences for everyone.

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Works with your existing systems.

Serenity works with the technology already at the center of your operations, bringing the information your teams need into Serenity without having to maintain it in two places

EHR/EMR

Hospice EMR

Pharmacy

Workforce

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Frequently Asked Questions

What software does Serenity integrate with?

Serenity syncs automatically with your EMR to keep an up-to-date patient/resident list, with built-in integrations for FireNote, MatrixCare, and PointClickCare.

For workforce management, Serenity connects to ADP so new hires, changes, and terminations flow automatically into Serenity, and all permissions and channels are assigned appropriately.

For pharmacy workflow, documentation can be sent to your pharmacy system from Serenity with a single click.

Serenity also has an open API to connect with any other software, so there’s no double data entry and no retraining your team.

What is Serenity's Open API?

Serenity’s Open API is Serenity’s open integration layer, allowing your team or a developer to connect Serenity to EMR, clinical, or internal systems not covered by a direct integration.

Does an integration mean double data entry goes away?

In most cases, yes. Serenity automatically syncs with your connected EMR to keep an up-to-date patient or resident list, so your team isn’t entering the same information twice. For staff, we sync with your HRIS to ensure the right staff members are automatically added to Serenity, and added with the right permissions and to the right channels. For pharmacy, medication orders no longer have to be downloaded from Serenity and uploaded into your system. Instead one click sends it to the right place and your staff can go on about their day.

Is Serenity HIPAA-compliant?

Yes. Serenity is HIPAA-compliant. Our data is encrypted in transit and at rest. A Business Associate Agreement is available as part of onboarding for any organization connecting an EMR or other integration with personal health information.

Does IT need to install anything on-site to use Serenity?

No. Serenity is fully cloud-based. There is no server, appliance, or additional hardware for an IT team to install or maintain. For integrations, however, your IT team will be involved to help us connect Serenity to your source of record software.

How much does Serenity cost?

Serenity is priced in tiers, not per user, so your costs stay predictable no matter how many staff, patients, residents, family members, or referral partners are connected. For pricing specific to your organization, contact us at hello@serenitysmart.com.

How do I know if Serenity will work for my organization?

The best way to know if it’s a fit is to see it against your own workflow. A short discovery call will quickly give you insight into how Serenity could work in your organization.

Schedule a demo and we’ll walk through exactly how Serenity would work for your team.

Integrations