One Platform. Every Relationship. Every Setting.

Senior care operators choose Serenity to improve operational visibility, reduce staff burden, and deliver a family and partner experience that sets them apart. One platform. Built for the way your organization actually works.

Web, mobile, and smart assistant products — HIPAA-compliant, purpose-built for the senior living, hospice, home health, home care, and long-term care pharmacies.

Announcements

  • “The mail is in.”

  • “Hot water is back on.”

  • By service level, by apartment, by floor

Calendar

  • Activities

  • Dining Information

  • Birthdays & Special Events

Communications

  • Call for Help

  • Music and photos

  • Reminders

  • Video call with family

Messaging & Workflow

Simple, organized workflow and group conversations keeps the extended care team on the same page. Secure and always available from mobile, Web and smart assistant applications.

Channels

  • Organized

  • Internal and External

  • Easy to Use

Messages

  • Photos & Videos

  • Files

  • Read-receipts

E-Sign

  • E-forms

  • Multi-party

  • Legal and secure

Connected Network

Connects older adults to their families, families to providers, and providers to each other. Staff to staff communications. Delegated administration to the Power of Attorney.

Partners

  • Partner Invitations

  • Delegated admin

  • BAA exchange

Staff

  • Teams

  • Internal channels

  • Notifications and Alerts

Care Recipient

  • Smart Concierge

  • Profile

  • Source of record