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# Serenity

Smart Aging. Together.

## Sitemaps

- [XML Sitemap](https://serenitysmart.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [At Home Senior Living Powers Relationships Across Care Providers Through Tech-Enabled Collaborative Care](https://serenitysmart.com/at-home-customer-story/) - At a Glance: In partnership with Serenity, At Home Senior Living boosted its: Staff Productivity – No longer reliant on phone tag, email, and non-secure text messaging for information sharing (ROI: 7-10 hrs of time saved per week) Transparency – Digital “paper trail” of information to keep everyone accountable and cut down on communication errors.
- [Revolutionizing Collaborative Care: The Gardens at St. Elizabeth Sets a New Standard in Connected Information-Sharing Across Providers](https://serenitysmart.com/the-gardens-revolutionizing-care/) - At a Glance: By seamlessly integrating Amazon’s Alexa for Senior Living voice AI and video technology into their platform, Serenity transformed the community into a personalized digital concierge service, adding smart coordination and consolidated communication to the otherwise complex senior care system, As a result, The Gardens at St. Elizabeth: Connects Providers on one Platform:
- [What is Alexa for Senior Living?](https://serenitysmart.com/what-is-alexa-for-senior-living/) - You’ve probably heard that Atria is rolling out Alexa for Senior Living across their entire portfolio. So what is it and why are they, and many others, doing this? Because it creates efficiency, staff retention, drives census, and gives residents more independence. And yes, older adults are adopting it! In fact, here’s Betty, a resident at a Serenity
- [Leadership in Senior Living Technology Adoption](https://serenitysmart.com/pointe-frontier-spotlight/) - How one senior living community reached 95% adoption of voice-activated Smart Concierge technology — by leading with culture, not features
- [FamTech Invites Serenity CEO to Speak on Expert Panel](https://serenitysmart.com/famtech-event/) - Technology, policy, and capital are reshaping caregiving. Hear Serenity CEO Katherine Wells and top care economy leaders discuss what's ahead.
- [Serenity Launches Next-Gen Digital Signage to Integrated Platform](https://serenitysmart.com/serenity-display-press-release/) - Serenity Display is a stand-alone or fully integrated modern digital signage solution purpose-built for older adult and multi-family housing communities.
- [Serenity Connect and Amazon Alexa Deploy Game-Changing Technology to Bridge Siloes in Senior Care](https://serenitysmart.com/serenity-connect-and-amazon-alexa/) - Cutting-Edge Technology Brings Simplicity to the Complex Senior Care Ecosystem, Reducing Staff Burden While Increasing Resident Engagement and Vital Family Connectedness DENVER, CO – APRIL 27, 2022 – In its continued mission to improve the lives of older adults and those who love and care for them, today Serenity announces new, innovative technology integrated with Amazon’s Senior
- [Heartland Pharmacy Becomes a Key Partner for Senior Care Communities Through Easy, Transparent Communication](https://serenitysmart.com/heartland-pharmacy-becomes-a-key-partner-for-senior-care-communities-through-easy-transparent-communication/) - “Utilizing Serenity has been a game-changer for our communities and pharmacy team, with increased communication and decreased stress on our community staff. Our entire care staff team, from pharmacy to community, is focused on the most essential thing: resident care.” Cory Meyer – Chief Experience Officer, Heartland LTC Pharmacy At a Glance Heartland Pharmacy: Helped
- [Welcome to Serenity!](https://serenitysmart.com/welcome-to-serenity/) - Serenity was developed out of passion and desire to improve the quality of life for seniors living in Independent Living, Assisted Living or Memory Care facilities. These facilities are truly wonderful for those needing helping hands when they can no longer live at home. I have spent over 3200 hours in care facilities watching caregivers,
- [Assured Senior Living Experiences 227% Increase in Communication](https://serenitysmart.com/assured-customer-story/) - A leading Colorado-based residential care provider for memory care, Assured Senior Living has experienced tremendous growth in the last 5 years. As many high-growth companies experience, many of its internal and external communication strategies had not been able to keep up. The organization had relied primarily on phone calls and emails to communicate with residents’ family members,
- [Dignity Hospice Achieves Significant Time and Cost Savings with Serenity Engage](https://serenitysmart.com/dignity-hospice-case-study/) - Dignity Hospice, based in Louisville, Colorado, has been dedicated to providing end of life care to patients and their families for over a decade. As a community-based provider of hospice services in skilled nursing, assisted living, independent living communities, and private homes, the organization has experienced tremendous growth – up to an average of 100
- [The Gardens at St. Elizabeth Pioneers Smart Assistant Technology In Senior Care With Serenity](https://serenitysmart.com/the-gardens-at-st-elizabeth-pioneers-smart-assistant-technology-in-senior-care-with-serenity/) - Serenity Leads the Digital Transformation in Senior Care with Secure Messaging and Smart Assistant Technology that Enables Care Providers, Older Adults, and Families to Care Together DENVER, CO / ACCESSWIRE / October 13, 2022 / Serenity, the only network that brings aging service providers, older adults, and their loved ones together on a single platform,
- [Serenity CEO Katherine Wells on the Benefits of ‘Smart’ Caregiving](https://serenitysmart.com/serenity-ceo-katherine-wells-on-the-benefits-of-smart-caregiving/) - Families want to ensure the needs of their loved ones are met. In a recent article, Serenity CEO Katherine Wells explains how smart caregiving can take the senior living experience to the next level by improving efficiencies. Check out a sneak peek of the article below. Click here to read the full article on the McKnight’s Senior
- [Harmony Hospice Amplifies Quality of Care with Serenity Engage](https://serenitysmart.com/harmony-hospice-amplifies-quality-of-care-with-serenity-engage-2/) - The cornerstone of any Hospice provider is to manage a person’s final days with dignity and compassion. Tucson, Arizona’s Harmony Hospice is one dedicated to personalizing end-of-life care through an empathetic, holistic approach. The team at Harmony has long served the greater Tucson community to assist in the bereavement process and streamline communication across the ecosystem as
- [3 Ways To Measure The ROI Of Trust In Senior Care During COVID-19](https://serenitysmart.com/roi-of-trust/) - Senior Care Is A Team Sport Teammates can include senior living staff, hospice, doctors, physical therapists, family members — everyone providing care for the older adult. And of course, the older adult themself. Yet when family members can no longer trust their loved one’s self-report, they depend on communication with the care team. Consider these real-life examples:
- [Serenity Connect Gains Market Traction, Grows Team and Receives Additional Grant Funding](https://serenitysmart.com/2021-07-21-momentum/) - Platform that Connects Care Teams and Families Builds Momentum in Senior Care Communities DENVER, CO – July 22, 2021 – Serenity Connect, a secure, collaborative group messaging platform that significantly streamlines communication and care coordination for everyone providing care to older adults through a mobile and web collaboration platform, continues to build momentum, gain market share, acquire
- [Healthcare Innovation Starts with Collaborative Communication](https://serenitysmart.com/healthcare-innovation/) - While digital transformation is rampant across industries, long-term care facilities are stuck in the early aughts, with options for caregivers limited to personal cell phones and other rudimentary devices. Not to mention these caregivers are juggling resident needs, provider communications, and facility activities, leaving little time to showcase their high quality of care to the
- [The Dawn of a New Era in Senior Care](https://serenitysmart.com/senior-care-new-era/) - It was November 2016. I found myself in a position all too familiar to many people with elderly parents. My mother with Alzheimer’s was being cared for in a memory care community, while my father was in assisted living. Things had unfolded so slowly over the last 5 years, yet so quickly, that I didn’t even
- [Serenity Wraps Up 2021 with Significant Company Growth](https://serenitysmart.com/2021-momentum-and-growth/) - New Customer Wins, Industry Recognition, and Key Partnerships Fuel Growth DENVER, CO – January 19, 2022 – Serenity Connect, a HIPAA-compliant communication platform for senior living, hospice, and home care to streamline communication, today announced significant company growth in the second half of 2021. This achievement includes strong customer growth and five new partnerships, underscoring the true
- [Introducing our New Director of Customer Success, Amy Yount](https://serenitysmart.com/introducing-amy-yount/) - We are so pleased to share that Amy Yount has joined the Serenity Engage team as our Director of Customer Success. Welcome to the team, Amy! Our CEO, Katherine Wells, recently sat down with Amy to learn more about her background and what’s in store for her in her new role at Serenity. Why did
- [7 Ways to Avoid Caregiver Burnout](https://serenitysmart.com/avoid-caregiver-burnout/) - It is a praiseworthy job providing the utmost level of care, health, and safety to our aging population. Yet, it comes as no surprise that taking care of seniors runs the risk of caregivers putting their own well-being on the back burner. Pair that with fluctuating mandates and unsustainable burdens brought on by the pandemic,
- [Communication & Collaboration: The Keys to Success in Senior Care](https://serenitysmart.com/senior-care-event-recap/) - And that’s a wrap! The Serenity team has been touring the country in the first half of this year. We kicked off our conference tour with Collaboration in Aging in February, a first-of-its-kind conference that brought the senior care industry together to promote new thinking about the way we age. From there, we traveled east to On Aging
- [Introducing Serenity’s Alexa Smart Properties for Senior Living: The First True Connection Across Senior Care](https://serenitysmart.com/introducing-alexa-for-senior-care/) - How often do you find yourself asking, “Alexa turn the music down.” or “Siri what’s the weather going to be like this afternoon?” or even “Google, tell me what’s on my calendar for today.” Safe to say that technology-enabled assistants like Amazon Alexa, iPhone Siri, and Google Assistant have quickly become an integral part of
- [Katherine Wells on Revolutionizing Senior Care](https://serenitysmart.com/the-gardens-at-st-elizabeth-pioneers-smart-assistant-technology-in-senior-care-with-serenity-2/) - Our CEO, Katherine Wells, was interviewed on the Found In The Rockies podcast with Les Craig, General Partner at Next Frontier Capital. Les asks Katherine compelling questions about the ups and downs of an entrepreneur’s life, what mark she intends to leave on the world with Serenity, and her advice to anyone dealing with the
- [Crater Community Hospice: Shaping End-of-Life Care with Transparent Communication](https://serenitysmart.com/crater-community-hospice-shaping-care/) - Serenity helped Crater grow census by 3x, reduce staff turnover during a global caregiver shortage, and keep critical conversations secure and transparent.
- [Join Serenity at the 2023 Senior Living Executive Conference!](https://serenitysmart.com/join-serenity-slec-2023/) - Join Serenity at this year’s Senior Living Executive Conference, a must-attend event for industry professionals in all areas critical to a successful senior living business. Our CEO Katherine Wells will be walking the show floor, engaging with attendees, and has two speaking sessions at the show! We’d love to connect with you at the show.
- [Join Serenity at the 2023 LeadingAge Colorado Annual Conference!](https://serenitysmart.com/join-serenity-leadingage-colorado-2023/) - Join Serenity at this year’s LeadingAge Colorado Annual Conference! LeadingAge Colorado is the largest association in Colorado representing senior living and care providers, and the clients they serve. This year’s conference brings together innovators across the senior living industry. Our CEO Katherine Wells will be engaging with attendees and has a speaking session at the
- [Continued Adoption of Trailblazing Smart Technology from Serenity Showcased at Argentum Senior Living Executive Conference](https://serenitysmart.com/2023-momentum-slec/) - Serenity announces record-breaking growth at the 2023 Senior Living Executive Conference (SLEC), the official annual meeting of Argentum.
- [Innovations in Senior Care: Insights from the Spring Senior Living Conference Season](https://serenitysmart.com/spring-2023-conference-season-recap/) - Serenity recently had the opportunity to reunite with fellow innovators and esteemed colleagues during the highly anticipated 2023 Argentum Senior Living Executive Conference in New Orleans and the Leading Age Colorado Conference in Vail, CO. These events serve as a platform for leaders in the industry to unite, share innovative ideas, and gather invaluable insights
- [Join Serenity at On Aging 2023!](https://serenitysmart.com/join-serenity-at-on-aging-2023/) - Join Serenity at this year’s On Aging 2023, the nation’s largest multidisciplinary conference on aging. We’ll be walking the show floor, engaging with other attendees, and our CEO Katherine Wells has not one, but two, speaking sessions at the show. Keep reading to learn more! Start Acting on Collaborative Care: What it Means and How
- [Being a Forward-Thinker in Senior Care](https://serenitysmart.com/forward-thinker-in-senior-care/) - We are at a crossroads in senior care, and it’s time for the forward thinkers to join together and create a future they want to live into as they age. The status quo – siloed systems, reduced census, undervalued staff – must change. Let me be clear. This is not the fault of providers or
- [Preserving Dignity and Saving Time: Serenity's New Automated Check-In App for Independent Living Residents](https://serenitysmart.com/check-in-feature/) - Ensuring the safety, comfort, and well-being of our aging adults becomes of utmost importance as they enter senior care facilities. Daily wellness check-ins play a vital role in this care. In senior care facilities across the United States, check-ins have evolved into more than just a routine task; they signify that a senior resident is
- [Elevate Your Senior Care Services with Serenity Connect’s All-In-One Platform](https://serenitysmart.com/all-in-one-platform/) - Serenity Connect and Heartland Pharmacy Have Partnered to Modernize a Tech-Laggard Industry At Serenity Connect, we’re on a mission to revolutionize the world of senior care. We have been working directly with Heartland Pharmacy to replace stagnant, outdated communication methods between dedicated pharmacy technicians, wellness directors, med techs, and executive directors with real-time, HIPAA-compliant messaging
- [The Future of Senior Care: Automated Check-In App for Independent Living Residents in California and Across the U.S.](https://serenitysmart.com/california-check-in-solution/) - “’Echo, check me in.” In Independent Living communities, staff must make two daily visits to each resident’s room, manually recording their status. This repetitive and time-consuming process is not only prone to human error but also consumes valuable staff time. As check-ins become mandated across the country in states such as California, now more than
- [Napa Senior Citizen Saved by Alexa Device After a Fall](https://serenitysmart.com/napa-senior-citizen-saved-by-alexa-device-after-a-fall/) - Serenity's in-room e-concierge helps keep residents safe and increases positive outcomes. Resident shares story in video, and is grateful for the technology.

## Pages

- [Home](https://serenitysmart.com/) - Transforming the experience and economics of aging services with simple, voice-first technology, automated workflows, and secure messaging so everyone's on the same page.
- [Service Level Agreement (SLA)](https://serenitysmart.com/service-level-agreement/) - Service Level Agreements (SLA) Serenity App provides a 99.95% Uptime commitment for customers on any paid plan. If we fall short of our 99.95% Uptime commitment and your subscription is affected, we’ll apply a Service Credit to your account for future use. SLA breakdown Downtime Downtime is the overall number of minutes Serenity App was
- [Resources](https://serenitysmart.com/resources/) - Leadership in Senior Living Technology AdoptionKatherine Wells2026-07-01T15:42:49+00:00June 19, 2026|Article, Customer Stories| FamTech Invites Serenity CEO to Speak on Expert PanelKatherine Wells2026-05-11T14:04:22+00:00April 8, 2026|Press Releases| Serenity Launches Next-Gen Digital Signage to Integrated PlatformKatherine Wells2026-05-10T23:50:51+00:00March 5, 2026|Press Releases| Napa Senior Citizen Saved by Alexa Device After a FallKatherine Wells2026-04-09T03:39:33+00:00June 18, 2024|Article| The Future of Senior Care: Automated
- [Hospice Care](https://serenitysmart.com/product/hospice/) - Serenity Smart helps hospice teams grow census, improve CAHPS scores, and strengthen family communication. Built with hospice care teams across the nation.
- [LCCA TN Region Dashboard](https://serenitysmart.com/lcca-tn-dashboard/)
- [Serenity Apps](https://serenitysmart.com/serenity-apps/) - Serenity Web AppLogin using our web app Serenity Mobile AppsLogin using our iOS or Android apps
- [About Us](https://serenitysmart.com/about/) - We eliminate obstacles across the senior care journey, reducing provider costs and enriching the lives of older adults and their caregivers.
- [Serenity Display](https://serenitysmart.com/serenity-display/) - One Update. Every Screen.Serenity Display brings your community to life on every screen — activity schedules, menus, announcements, photos, and more. Instant updates radiate everywhere, automatically. Standalone or fully integrated with Serenity Smart Community. It’s the upgrade that pays for itself. Schedule a Demo ~Tatiawna Besserman, Executive Director, Pointe Frontier Senior Living Events Activities Calendars
- [Senior Living](https://serenitysmart.com/product/seniorliving/) - Imagine one place to manage all of your communications and workflows. With staff, residents, families, and partners. It’s been called a game changer. A differentiator. And a serious time saver.
- [Product Overview](https://serenitysmart.com/product/) - One Platform. Every Relationship. Every Setting.Senior care operators choose Serenity to improve operational visibility, reduce staff burden, and deliver a family and partner experience that sets them apart. One platform. Built for the way your organization actually works. Web, mobile, and smart assistant products — HIPAA-compliant, purpose-built for the senior living, hospice, home health, home
- [Setting Up Family Calling](https://serenitysmart.com/family-calling-setup-guide/) - Thank you for submitting your form! What happens next? Please follow the steps below to set up your Alexa app, a requirement for us to be able to connect you. You can watch the video or download instructions here. At the same time, we will obtain verification from the senior living community. This eliminates any
- [Customer Terms of Service](https://serenitysmart.com/terms-of-service/) - Effective: March 4, 2019 These Customer Terms of Service (the “Customer Terms”) describe your access and use of our online collaboration tools and platform (the “Services”). Please read them carefully. Customer Terms These “Customer Terms” Form a Part of a Binding “Contract” These Customer Terms (or, if applicable, your written agreement with us) and any
- [Serenity Smart Resource Center for Century Park](https://serenitysmart.com/cp-resource-center/) - Serenity Smart Resource Center
- [Serenity Smart Reports for Century Park](https://serenitysmart.com/cpreports/) - This Resource Center is designed specifically for Century Park Associates. Here you will find downloadable resident flyers, marketing content, support information, education, and technical documentation. General Information Logging into Serenity Smart How to be an Echo Champion Smart Concierge Booklet for Residents FAQs Sales and Marketing Smart Community Collateral for Prospect folders Sales Tour Information
- [Customer Terms of Service Supplement](https://serenitysmart.com/terms-of-service-supplement/) - Effective: March 3, 2019 The terms of the Customer-Specific Supplement (“Customer-Specific Supplement”) below supplement and amend Customer’s Contract (as defined in our Customer Terms of Service) if Customer falls into the corresponding category of Customer. If there is any conflict between the Customer-Specific Supplement and the Contract, the applicable terms in the Customer-Specific Supplement will
- [Acceptable Use Policy](https://serenitysmart.com/acceptable-use-policy/) - Last Updated: March 4, 2019 This Acceptable Use Policy sets out a list of acceptable and unacceptable conduct for our Services. If we believe a violation of the policy is deliberate, repeated or presents a credible risk of harm to other users, our customers, the Services or any third parties, we may suspend or terminate
- [User Terms of Service](https://serenitysmart.com/user-terms-of-service/) - Effective Date: March 4, 2019 These User Terms of Service (the “User Terms”) govern your access and use of our online collaboration tools and platform (the “Services”). Please read them carefully. User Terms These User Terms are Legally Binding These User Terms are a legally binding contract between you and us. As part of these
- [Fulfillment Policy](https://serenitysmart.com/fulfillment-policy/) - Last Updated: January 3, 2025 We are dedicated to providing high-quality digital software to our valued customers. This fulfillment policy outlines the terms and conditions regarding the delivery and access to our digital products. By purchasing from us, you agree to the terms outlined in this policy. 1. Order Processing 1.1 Immediate Access: Upon successful
- [Privacy Policy](https://serenitysmart.com/privacy-policy/) - Privacy policies can be tedious to read, but we’re determined to fix that. We are using bullet points and regular language to be absolutely clear about how we value your privacy. Serenity will use customer data only to provide the services agreed upon, and for purposes compatible with providing those services. We do not use
- [Security Practices](https://serenitysmart.com/security-practices/) - Effective: October 14, 2019 As a HIPAA-compliant application, we take the security and privacy of your data very seriously at Serenity App, Inc. We aim to be as clear and open as we can about how we handle your data. If you have additional questions regarding security, we are happy to answer them. Please ask
- [News & Press](https://serenitysmart.com/about/news-press/) - Read the latest news and press about Serenity's innovative solutions for senior living, hospice, home health, long-term care pharmacies, physicians, and more.
- [Contact Us](https://serenitysmart.com/contact-2/) - Welcome to Serenity! You are the reason we get up every day and work hard to eliminate hurdles for everyone involved in senior care.
- [gardens](https://serenitysmart.com/gardens/) - The Gardens at St Elizabeth is Serenity ConnectedSignup to get connected with your loved one and stay in the know with what’s happening at The Gardens at St Elizabeth. Signup to get connected with your loved one and stay in the know with what’s happening at The Gardens at St Elizabeth.Tax Services Suspendisse posuere condimentum

## Fusion Elements

- [Small - Call to Action](https://serenitysmart.com/fusion_element/small-call-to-action/) - We eliminate obstacles across the senior care journey, reducing provider costs and enriching the lives of older adults and their caregivers.
- [Large - Call to Action](https://serenitysmart.com/fusion_element/large-call-to-action/)
- [Personalized Solution](https://serenitysmart.com/fusion_element/personalized-solution/) - Imagine a place where everyone is on the same page. Where senior living, home health, hospice, and pharmacy collaborate. A place where it’s easy for boomers to video call or family to sign an e-form. Imagine a place where everyone cares together. Learn more about Serenity
- [Related Posts](https://serenitysmart.com/fusion_element/related-posts/)
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- [Newsletter Form](https://serenitysmart.com/fusion_element/newsletter-form/) - Join to newsletter.Curabitur ac leo nunc vestibulum. SubscribeThank you for your message. It has been sent.×There was an error trying to send your message. Please try again later.×
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- [Overview column](https://serenitysmart.com/fusion_element/overview-column/)
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- [Benefits light 1](https://serenitysmart.com/fusion_element/benefits-light-1/)
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- [Light - Call to Action](https://serenitysmart.com/fusion_element/light-call-to-action/) - Get a personal consultation.Call us today at (555) 802-1234 Request a QuoteAliquam dictum amet blandit efficitur.

## Categories

- [Resources](https://serenitysmart.com/category/resources/)
- [Press Releases](https://serenitysmart.com/category/press-releases/)
- [Podcast](https://serenitysmart.com/category/podcast/)
- [Article](https://serenitysmart.com/category/article/)
- [Customer Stories](https://serenitysmart.com/category/customer-stories/)

## Tags

- [senior care](https://serenitysmart.com/tag/senior-care/)
- [senior living](https://serenitysmart.com/tag/senior-living/)
- [digital transformation](https://serenitysmart.com/tag/digital-transformation/)
- [collaborative communication](https://serenitysmart.com/tag/collaborative-communication/)